Our Services

We at Fountains Home Care have a consistent policy of involving service users as much as we can with every aspect of their care from our staff.

Our care planning is very much person-centred; this means that, for each service user, we draw up a detailed care plan that takes account of all aspects of their life and their unique needs and preferences. The service user, their family and their representatives are central to all decisions.

The different aspects of a service user's life that Fountains Home Care can help with are:

Nutritious meals that we can cook for the service user to eat;
Personal hygiene including washing, bathing or showering;
Rising from and returning to bed including helping to dress/undress and make a drink or supper;
Peace of mind at night through night-sitting to ensure that help is always at hand;
Medications through ordering prescriptions and prompting taking of medications;
Returning home from hospital with our settling-in service;
Social companionship to prevent the service user becoming lonely;
Shopping and domestic chores as we can carry out shopping and light housework or help the service user to carry them out;
Social outings so that the service user can continue to enjoy days out and their usual hobbies and interests;
Meeting appointments as we can escort the service user to appointments at hospital, with doctors or opticians, or any other kinds of appointments;
Long and short term care to ensure that, in all aspects of their daily living, the service user can independently live at home.

With every service user, we conduct initial assessments, at which the service user can be given all of the relevant information that they need and ask any questions. The service user is, at every point, consulted to ensure that they approve of the care plan, and they can regularly provide their feedback, which we can act on, about their care through filling in questionnaires that are sent to them.


Contact Us

Please feel free to get in touch using the following details.

    Fountains Home Care
    4 Eamont Drive
    County Durham
    DL2 2BT
    Manager: Amanda Jackson


View our profile on the Quality Care Commision Website